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40%
reduction in time to deploy
15%
faster time to impact performance with data-driven insights
25%
reduction in operating costs with predictive AI bots
25%
savings in deployment and management costs
Evaluate your CX maturity with an assessment of your current call center performance across key competencies and skills. We’ll review the detailed findings and work alongside your team to create a blueprint for achieving your CX goals.
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Realm extends the power and reach of Amazon Connect and allows you to match the rapid pace of innovation that your customers demand. Realm includes real-time actionable intelligence, enabling data-based prioritization of improvements, enhancements, and ROI.
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Get it right the first time by leveraging USAN’s seasoned experts to accelerate your timeline and maximize value. Using proprietary processes and technology, we help clients achieve desired business outcomes using best practices and tools to optimize delivery.
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Spend more time focusing on delivering better customer experiences. Let USAN provide operational support for your call center. Our team will monitor and manage your call center software infrastructure, proactively identifying risks and opportunities.
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CASE STUDY
OnCourse Partners with USAN for Rapid Migration to Amazon Connect
EBOOK
The Key to Unlocking CX Transformation
